|Monday||8.30am - 6.00pm|
|Tuesday||8.30am - 6.00pm|
|Wednesday||8.30am - 6.00pm|
|Thursday||8.30am - 6.00pm|
|Friday||8.30am - 6.00pm|
The majority of appointments are released each morning, ensuring that patients are able to be seen on the day that they require an appointment.
We ask that patients telephone the surgery before 10.30am to arrange an appointment for that day. Requests for a same day appointment cannot usually be met if the call is made later in the morning, or the afternoon, unless it is a strict medical emergency.
Appointments can also be booked up to four weeks in advance, but these are limited.
You can now book & cancel your appointments online using SystmOnline .
If you have not registered for the service and obtained a username and password, please see one of our reception team.
If you have obtained a username and password, you are ready to use the service.
If you are unable to keep your appointment or no longer need it, please let us know as soon as possible so we can offer it to another patient.
If you need telephone advice from a doctor or nurse, please leave your contact details with the receptionist. The practitioner will then ring you later in the day.
The receptionists have been asked not to disturb practitioners with non-urgent problems while they are seeing patients.
If you are too unwell to attend the surgery and require a home visit, please request it before 10.30am. This way you are more likely to see your usual doctor and we can plan our day more efficiently.
The receptionist may ask you for directions and a few details of your condition so that the doctor can assess the urgency of your visit.
Please attend the surgery if you can. The doctors can see more patients and provide a more comprehensive service from the surgery.
If you require an immediate visit please make this clear to the receptionist.
Please book in advance wherever possible.
The receptionist will then be able to book an appointment for the correct nurse, time or clinic, as they have different skills and specialities.
The surgery will be closed from 2.00pm on the following dates for protected learning for all the staff:
This is for staff from the surgery to take part in a series of important training sessions. This training will improve the services we provide to our patients.
For repeat prescriptions, test results or booking routine appointment please contact the surgery the following day.
For urgent medical problems during these times please call 0333 200 4039.