How to Book an Appointment
You can make an appointment in the following ways:
Each appointment lasts 10 minutes. Should you have several matters to discuss, or you feel your problem may need more time, please complete our Ask A Receptionist A Question form for a double appointment.
If you have not registered for Online services, please complete our Online Services Registration form.
Appointments for injections or procedures cannot be booked online, please contact the surgery by telephone for an appointment.
Book in Advance
Appointments can also be booked up to four weeks in advance, but these are limited.
Same Day Appointments
We ask that patients telephone the surgery before 10:30 to arrange an appointment for that day.
Requests for a same day appointment cannot usually be met if the call is made later in the morning, or the afternoon, unless it is a strict medical emergency.
Who can access these appointments?
Extended Access appointments are now available to anyone registered with a GP practice in the Chiltern Vale Locality.
Patients must contact their own GP practice to make an appointment, all GP practices within the Chiltern Vale Locality are working together to provide this service.
How do I book an appointment?
Contact your practice to request an appointment, if you would prefer an appointment outside of normal opening times, ask for an Extended Access appointment. At the current time, Extended Access appointments are not available to book online.
For more information, please view our Extended Access Appointments page.
Late Arrival for your Appointment
If you arrive late for your appointment but within the allotted appointment time you may be seen but this will be at the clinician’s discretion.
If you arrive after your allotted time slot you will not be seen and will be asked to book again for another day.
This is so we can try to keep our clinics running to time and not keep other patients waiting.
Thank you for your co-operation.
If you need telephone advice from a doctor or nurse, please leave your contact details with the receptionist. The practitioner will then ring you later in the day.
The receptionists have been asked not to disturb practitioners with non-urgent problems while they are seeing patients.
The receptionist will then be able to book an appointment for the correct nurse, time or clinic, as they have different skills and specialties.
Cancelling your Appointment
If you are unable to keep your appointment or no longer need it, please let us know as soon as possible so we can offer it to another patient.